Primarily, our firm provides checking, processing, and filing for all Trusted Traveler forms offered by the U.S. govt.
However, you should read our terms of service before you use us to process your Trusted Traveler form.
Therefore, please understand that we’re not in any way hired by or related to the U.S. govt. We’re a private company that offers a form filing service for a fee. The cost of our service is extra to the govt fee.
We only check and file your form. Our company can’t alter any decision made by the govt about your application. Additionally, we can’t expedite your Trusted Traveler application.
You have the right to use the US government directly to process your Trusted Traveler form. However, if you exercise this right, you will not get the step-by-step guidance that we provide.
The current wait-time for program membership varies. Firstly, you can get TSA Precheck membership in a week.
However, SENTRI membership can take up to a year. Global Entry, FAST and NEXUS take around 4-8 months. You must attend an interview at an enrollment center. Renewal clients may not be called to interview.
We strive to provide a unique and professional service for all of our clients.
You should feel satisfied that the level of service we provided to you was the same as we described in our terms of service. You can read this on the disclaimer on our application form.
The agents who work on your application aim to give you professional, gold star assistance. They are happy to guide you throughout the application process.
To apply for a refund, just email us at [email protected]
We’ll get back to you within 24 hours.
Please be aware that you have 90 days to claim your refund.
You will not receive a refund faster than this. We always answer your request within 24 hours.
If you cancel our service, we delete your Trusted Traveler form from our database within 24 hours.
Additionally, we can’t be made liable for anything above our service fee.
Furthermore, we can’t refund the obligatory U.S. government fee Trusted Traveler fees, which you can find listed on our fees page.