NEXUS Renewal Procedure

The renewal process is the same as for first-time applicants if your personal information changed in the last 5 years. The renewal process  is faster if your personal data, for example, your address and employment history, passport information, and driver’s license are the same as when you first enrolled in the program. If this is the case, you may be able to skip the interview. Membership can be renewed 1 year before your card expires.

The card is valid for 5 years. When your card expires you can renew by filling out an application form. You may be required to attend an interview at an enrollment center . You may not have to attend an interview if your personal data is the same as when you first applied (i.e. address and employment history, passport information, driver’s license).

The United States and Canada are committed to safe and secure borders; over the last 5 years, your status as a low-risk traveler may have changed. Thus, background and security checks will be conducted from scratch by law enforcement agencies, Citizenship and Immigration agencies, and Customs and Border Protection agencies in both the US and Canada.

If you are conditionally approved for the program you must attend a compulsory interview at an enrollment center. You have 30 days in which to schedule an interview otherwise you will be automatically denied from the program. You will not be eligible to reapply until 90 days after the denial has passed.  If you intend to use your pass for air travel you must schedule your interview at an iris scan enrollment center.

How To Apply?

Follow the steps described below:

Step 1: Open the NEXUS application by clicking on the “START YOUR APPLICATION” button above. Complete the form and submit it.

Step 2: Click on the payment button to complete the IVT service fee.

Step 3: On receipt of your NEXUS application form and payment, your data and documents will be carefully reviewed and submitted to the US Customs and Border Protection Agency for background and law enforcement checks. It may take up to 6 months to receive a decision on your eligibility as a Trusted Traveler.

Step 4: IVT contact you with your completed Trusted Traveler profile so that you can check for status changes with your application. If your application is Conditionally Approved, you can set an appointment for an interview with the US Customs and Border Protection Agency.

All applicants including child and infant applicants must apply for an individual membership card.

Inaccurate or incomplete application forms are automatically denied access to the program!

NEXUS Program Requirements

You must meet the program requirements to qualify for a card. Applicants may not qualify for participation in the program if they:

• Provide false or incomplete information on the application;
• Have been convicted of any criminal offense or have pending criminal charges including outstanding warrants;
• Have been found in violation of any customs, immigration, or agriculture regulations or laws in any country;
• Are subjects of an ongoing investigation by any federal, state, or local law enforcement agency;
• Are inadmissible to the United States under immigration regulations, including applicants with approved waivers of inadmissibility or parole documentation;
• Cannot satisfy the government of their low-risk status or meet other program requirements.

NEXUS Program Costs

The fees associated with membership are as follows:

*(children under 18 are exempt from government application fees)

All IVT service fees must be paid via our payment provider – your application cannot be processed unless you have paid our service fee. Government fees will be paid using the credit card included on your application form. Government fees are non-refundable. IVT fees are non-refundable once you receive your Trusted Traveler profile information.

Our NEXUS Renewal Service

IVT specializes in checking, processing and monitoring Trusted Traveler applications. Our dedicated staff is well-informed of all the latest updates in government policies, well-trained in all aspects of the application process, and can troubleshoot any glitches in your application. The IVT service fee which should be paid through PayPal is for application review, checks, and processing. It also includes the following:

• Simplified, online application form;
• IVT make sure that your application is thoroughly reviewed before submission to make sure it is complete and accurate according to government criteria;
• Your application is submitted to the government for you;
• Advice on any additional documentation you must provide to the program (birth certificates, passports, or citizenship documents);
• When there are additional steps that you need to take, we let you know;
• Updates about the progress of your application within the government system, if you require this;
• Should you encounter difficulties downloading your conditional approval letter, we can email it to you;
• Interview appointment booking can be arranged for you if you need help;
• Questions about what to expect during the interview are answered at your request;
• Tracking of your log-in information for future referrals;
• Dealing with the government on your behalf as much as possible;
• Troubleshooting all questions – the government service does not offer this;
• We are only an e-mail away to answer any question. Most questions are answered within one business day.

Inaccurate or incomplete application forms are automatically denied access to the Trusted Traveler program.