Immigration Visa and Travel (IVT) advises that the Global Entry, TSA Precheck, NEXUS, SENTRI and FAST trademarks are owned by DHS. Use of DHS-owned trademarks does not imply endorsement by DHS, or the Transportation Security Administration. This website is not affiliated with the Department of Homeland Security (“DHS”) or the Transportation Security Administration. 

Apply for NEXUS Card Renewal

NEXUS Renewal Procedure

The renewal process is the same as for first-time applicants if your personal information changed in the last 5 years. The renewal process  is faster if your personal data, for example, your address and employment history, passport information, and driver’s license are the same as when you first enrolled in the program. If this is the case, you may be able to skip the interview. Membership can be renewed 1 year before your card expires.

The card is valid for 5 years. When your card expires you can renew by filling out an application form. You may be required to attend an interview at an enrollment center . You may not have to attend an interview if your personal data is the same as when you first applied (i.e. address and employment history, passport information, driver’s license).

The United States and Canada are committed to safe and secure borders; over the last 5 years, your status as a low-risk traveler may have changed. Thus, background and security checks will be conducted from scratch by law enforcement agencies, Citizenship and Immigration agencies, and Customs and Border Protection agencies in both the US and Canada.

If you are conditionally approved for the program you must attend a compulsory interview at an enrollment center. You have 30 days in which to schedule an interview otherwise you will be automatically denied from the program. You will not be eligible to reapply until 90 days after the denial has passed.  If you intend to use your pass for air travel you must schedule your interview at an iris scan enrollment center.

How To Apply?

Follow the steps described below:

Step 1: Open the NEXUS application by clicking on the “START YOUR APPLICATION” button above. Complete the form and submit it.

Step 2: Click on the payment button to complete the IVT service fee.

Step 3: On receipt of your NEXUS application form and payment, your data and documents will be carefully reviewed and submitted to the US Customs and Border Protection Agency for background and law enforcement checks. It may take up to 6 months to receive a decision on your eligibility as a Trusted Traveler.

Step 4: IVT contact you with your completed Trusted Traveler profile so that you can check for status changes with your application. If your application is Conditionally Approved, you can set an appointment for an interview with the US Customs and Border Protection Agency.

All applicants including child and infant applicants must apply for an individual membership card.

Inaccurate or incomplete application forms are automatically denied access to the program!

NEXUS Program Requirements

You must meet the program requirements to qualify for a card. Applicants may not qualify for participation in the program if they:

  • Provide false or incomplete information on the application;
  • Have been convicted of any criminal offense or have pending criminal charges including outstanding warrants;
  • Have been found in violation of any customs, immigration, or agriculture regulations or laws in any country;
  • Are subjects of an ongoing investigation by any federal, state, or local law enforcement agency;
  • Are inadmissible to the United States under immigration regulations, including applicants with approved waivers of inadmissibility or parole documentation;
  • Cannot satisfy the government of their low-risk status or meet other program requirements.

NEXUS Program Costs

The fees associated with membership are as follows:

Service

Fees

Total Cost

Government Application
Payable with a credit card

$50.00 per person*

 

IVT  Service
Payable through our payment provider

$154.99 per person

 
  

$204.99

*(children under 18 are exempt from government application fees)

All IVT service fees must be paid via our payment provider – your application cannot be processed unless you have paid our service fee. Government fees will be paid using the credit card included on your application form. Government fees are non-refundable. IVT fees are non-refundable once you receive your Trusted Traveler profile information.

Our NEXUS Renewal Service

IVT specializes in checking, processing and monitoring Trusted Traveler applications. Our dedicated staff is well-informed of all the latest updates in government policies, well-trained in all aspects of the application process, and can troubleshoot any glitches in your application. The IVT service fee which should be paid through PayPal is for application review, checks, and processing. It also includes the following:

  • Simplified, online application form;
  • IVT make sure that your application is thoroughly reviewed before submission to make sure it is complete and accurate according to government criteria;
  • Your application is submitted to the government for you;
  • Advice on any additional documentation you must provide to the program (birth certificates, passports, or citizenship documents);
  • When there are additional steps that you need to take, we let you know;
  • Updates about the progress of your application within the government system, if you require this;
  • Should you encounter difficulties downloading your conditional approval letter, we can email it to you;
  • Interview appointment booking can be arranged for you if you need help;
  • Questions about what to expect during the interview are answered at your request;
  • Tracking of your log-in information for future referrals;
  • Dealing with the government on your behalf as much as possible;
  • Troubleshooting all questions – the government service does not offer this;
  • We are only an e-mail away to answer any question. Most questions are answered within one business day.

Inaccurate or incomplete application forms are automatically denied access to the Trusted Traveler program.

How To Fill Out Your Trusted Traveler Form

Get your passport and driver license ready. If you're renewing, you'll need your old PASSID number. If you have a green card, you'll need your card.

Open the form. Choose if you're a first-timer or if you're renewing.

In the first section fill out your name and birth info. You must write your name as it appears on your passport.

The next section deals with your nationality and your right to live in the USA. You need your passport and any visas for this section.

Next, give your driver details. Add in the info about your car, if you want to cross the Mexican border.

Give the address you live at now and your mailing address. Then your addresses for the last 5 years.

Then, tell us where you worked for the last 5 years. If you haven’t worked, it’s not a problem, just check the box that describes what you were doing.

List any countries you visited in the last 5 years.

Next, there are 4 govt security questions.

And finally, there’s space to fill out your bank card info to pay the govt fee. We will pay the fee on your behalf using this info.

THE TRUSTED TRAVEL INTERVIEW

There’s no getting away from the compulsory interview!
It doesn’t matter who you are or how old you are, everyone has to attend an interview.

Once the government have finished their background checks they will decide if you are a low-threat traveler or not. If you’ve listed any convictions or criminal charges on your application, you’re unlikely to get approved – even if the charges have been expunged. Similarly, if you’ve ever committed any immigration or custom’s offences, you’re unlikely to be accepted onto the program.

Interviews last 10 minutes for TSA Pre. Other programs take 30 minutes. They take place at  at one of the official enrollment centers located all over the USA as well as in Canada and at other international destinations. 

THE INTERVIEW SCHEDULE

Photo: facial recognition technology can recognize you every time you approach the kiosk.

Document verification: we tell you which documents to take to interview.

Iris scanning: look into a machine for a picture detailing the intricacies of your iris.

Fingerprint scanning: no ink is involved, and the process is totally risk-free.

An officer explains the program details to you.

TRUSTED TRAVELER FORMS SERVICE

Primarily, our firm provides checking, processing, and filing for all Trusted Traveler forms offered by the U.S. govt.

However, you should read our terms of service before you use us to process your Trusted Traveler form.

Therefore, please understand that we’re not in any way hired by or related to the U.S. govt. We’re a private company that offers a form filing service for a fee. The cost of our service is extra to the govt fee.

We only check and file your form. Our company can’t alter any decision made by the govt about your application. Additionally, we can’t expedite your Trusted Traveler application.

You have the right to use the US government directly to process your Trusted Traveler form. However, if you exercise this right, you will not get the step-by-step guidance that we provide.

The current wait-time for program membership varies. Firstly, you can get TSA Precheck membership in a week.

However, SENTRI membership can take up to a year. Global Entry, FAST and NEXUS take around 4-8 months. You must attend an interview at an enrollment center. Renewal clients may not be called to interview.

WHAT TRUSTED TRAVELER FORMS DO

Firstly, we set up your govt security profile

Then, we meticulously error-check your data

Additionally, we provide you with relevant information alerts

When your form is ready, we provide free application submission

We get you to the ’Pending Review’ stage within 48 hours

Next, we email your security login information to take control of your profile

If you want, we can offer assistance with interview scheduling

We’re happy to give you help with denied applications

Your questions are answered every step of the way

We deal with the government on your behalf as much as possible

No crashing forms. Our website is secure and efficient

Fast and fair refund policy

Finally, we provide data security & privacy

TRUSTED TRAVELER FORMS REFUNDS

We strive to provide a unique and professional service for all of our clients.

You should feel satisfied that the level of service we provided to you was the same as we described in our terms of service. You can read this on the disclaimer on our application form.

The agents who work on your application aim to give you professional, gold star assistance. They are happy to guide you throughout the application process.  

To apply for a refund, just  email us at [email protected]

We’ll get back to you within 24 hours.

Please be aware that you have 90 days to claim your refund.

You will not receive a refund faster than this. We always answer your request within 24 hours.

If you cancel our service, we delete your Trusted Traveler  form from our database within 24 hours.

Check out our privacy policy for more info.

Additionally, we can’t be made liable for anything above our service fee.

Furthermore, we can’t refund the obligatory U.S. government fee Trusted Traveler fees, which you can find listed on our fees page.